ACS Insurance Services offers a Claims Liaison service between you as the Policy Holder, and the various Insurers we deal with. While the claims are managed directly by the Insurers, we are happy to co-ordinate claim forms, assessors and other claims related issues for most classes of insurance. We welcome your queries and invite you to contact us for any additional information on 1800 646 777 today.

Click here to access to the Customer Centre for Claim Forms

Our Top 5 Claim Tips

General

1. Make a claim as soon as is practical after an accident or event leading to a loss.
2. Make every effort to minimise loss and further damage after an event.

Liability

3. Do not admit liability or offer to reimburse or pay for damage or loss without the agreement of your insurer.

Motor

4. Make sure you get all the relevant details of any third party involved in an accident or claimable event. This includes all contact details, vehicle registration and insurance details.

Professional Risks

5. Don’t wait until a writ arrives before advising the insurer of an incident that may give rise to a claim. These policies are a ‘claims made policy’ and must be notified to the insurer in the same policy period as they became known. If this does not occur the insurer may deny the claim.